深圳、東莞等外貿重鎮管控升級，這樣向買家解釋訂單延誤！

根據最新消息，制造業重鎮深圳和東莞當前發布了疫情防控措施，暫停所有非必要流動，公交地鐵暫時停運。

不少廣東片區的外貿人也表示，當前只能居家辦公了。

我聯系了深圳的工廠，反饋說廠子這邊已經被封了，工人也封在了廠里，貨倒是也能做，但是不知道能不能運出來。

圖片截取自中國日報

圖片截取自環球時報

受到影響的外貿企業，可以寫給客戶的郵件是這樣的，建議大家根據自身情況稍作修改：

Dear Customer,

Perhaps you have noticed that stricter control and prevention measures have been introduced to fight COVID-19 in Shenzhen and Dongguan, Guangdong province. Public transportation has been suspended and people have been told to work from home to help curb the spread of the novel coronavirus.

In a bid to prevent transmission and control the pandemic, our factory in Shenzhen（可換城市） has been required to halt production from 12th March to 20th March.（可根據具體情況修改日期） 

We have tried our best to ensure the on-time production, but we are very sorry to inform you that the delivery of your order will be delayed by X days, and the latest delivery time is XX\XX.

China is very effectively controlling the virus spread. We are confident and capable of winning the war against the virus, and there is nothing to worry about.

You have always been our company's most important customer. Therefore, your order will be processed first in our production line. Please rest assured that we will definitely complete the production with quality and quantity, and minimize the impact. 

We're sorry for any inconvenience occurred. Your understanding and support will be highly appreciated. Please feel free to contact us at WhatsApp XX.

親愛的客戶，

也許你已經注意到，廣東省的深圳和東莞市已經升級了疫情防控措施。公共交通已經暫停，人們居家辦公。我司在深圳的工廠也將從3月12日至3月20日暫時停止生產。

我們已盡力確保按時生產，但我們非常遺憾地通知您，您的訂單將推遲X天交貨，最晚交貨時間為XXXX。

中國正在全力控制病毒的傳播。我們有信心、有能力打贏這場抗擊疫情的戰爭，沒有什么可擔心的。

您一直是我們公司重要的客戶，我們將優先處理您的訂單。請您放心，我們一定會保質保量地完成生產任務，并將影響降到最低。

我們對發生的任何不便感到抱歉。非常感謝您的理解和支持。您可隨時通過WhatsApp與我們聯系。

也希望3月20日之后，深圳、東莞等地的工作、生活能夠順利回歸正常。

屆時我們可以發給客戶的郵件如下：

Dear Customer,

Please be informed that we have resumed work today. Our production line is running normally now.

As we all know, supply lines and delivery are impacted by the pandemic. Furthermore, freight rates are expected to remain high due to continued strong demand combined with supply uncertainty and concerns about the efficiency of transport and ports.

We recommend that you place an order as soon as possible and arrange the shipment ahead for extra-long ship times.

If you have any further questions or concerns, please contact us and we will get back to you as soon as possible.

親愛的客戶，

我們今天已經復工，產線現在正常運行。

眾所周知，供應鏈和交付頗受疫情影響，此外，由于持續強勁的需求加上供應的不確定性以及對運輸和港口效率的擔憂，預計運費將保持高位。

我們建議您盡快下訂單，并提前安排運輸。

如果您有任何任何問題或擔憂，請聯系我們，我們會盡快答復。

可以佐證供應鏈和海運受到影響的最新素材如下：

圖片截取自環球航運網

英國物流媒體The Loadstar：深圳“暫?！睂⒈忍K伊士的中斷對供應鏈的打擊更大

這是兩年來我們遇到過的最嚴重的一次疫情反撲，但我也相信，2022 is NOT 2020 too! 

我們同樣能夠挺過來。

（來源：麥可談跨境）

以上內容屬作者個人觀點，不代表雨果跨境立場！本文經原作者授權轉載，轉載需經原作者授權同意。?